Conditions of Use

By reading and continuing to use this website you agree to the following conditions of use. This site is managed by Ashford Borough Council, Civic Centre, Tannery Lane, Ashford, Kent TN23 1PL.

Disclaimer

Ashford Borough Council makes every effort to ensure that information on this website is accurate and up-to-date. However, we cannot accept responsibility for any loss or inconvenience caused by reliance on information on this site.

Links to third-party websites

Ashford Borough Council is not responsible for any third-party websites that may be accessed through this website.

Ashford Borough Council does not endorse the content contained in these sites, nor the organisations publishing those sites, and hereby disclaims any responsibility for such content.

Copyright

All rights in the design, text, graphics and other material on the website is copyright of Ashford Borough Council or other third parties. Should you wish to reproduce any of the information or alter, modify or distribute it, please contact the media team.

Data Protection

Visit Ashford Borough Council's information rights page for details of how we use your information.

Cookie usage policy

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your computer, smart phone, tablet etc.

These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

• Enabling a service to recognise your device so you don’t have to give the same information several times during one task
• Recognising that you may already have given a username and password so you don’t need to do it for every web page requested
• Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through the Gov.uk website: browser cookies - what they are and how to manage them.

We use Google Analytics on our website to keep a track of what pages our users are visiting most frequently cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the service is available when you want it and fast.

The Ashford.gov.uk site uses cookies for collecting non-personal user information from the site. The Ashford.gov.uk site does not collect any information about you except that required for system administration of the website.

Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session. Cookies do not contain any personal information about you and cannot be used to identify an individual user. If you choose not to accept the cookie, this will not affect your access to the majority of facilities available on our website.

Although your browser may be set up to allow the creation of cookies, you can specify that you be prompted before a site puts a cookie on your hard disk, so that you can decide whether to allow or disallow the cookie. Alternatively, you can set your computer not to accept any cookie.

This site uses Google Analytics code to gather statistical information. Visit Google Analytics for more details on how they processes this information.

During your visit to the site you may notice some cookies that are not related to Ashford.gov.uk. This happens when you visit a page with content embedded from a third party (for example YouTube videos) or use some of the links to social networking sites (eg: Share This). These websites may place cookies on your computer. You should check these third party websites’ privacy policies for more information about their cookies if you are concerned about this.

Security

We use a number of technologies and operational procedures to protect data submitted to us by our users. Physical security of data on our equipment is provided by a combination of firewalls, website authentication services and data encryption.

Transmission of data

Whilst we have taken all reasonable steps to ensure that information about you or your business/organisation will be kept secure from unauthorised access we cannot guarantee that the information will be secure during transmission by you to this website.

If you access this website from a country outside the European Economic Area (EEA) and view information about you or your business/organisation held by us, this will involve transferring that data to the computer you are using to access the website. You should be aware that the country in which you are viewing the information may have less stringent data protection laws than countries within the EEA.